Each year we survey our clients to ensure that the service we provide is well received. We thought we'd share the results so you'll know a bit about our clients, and how they feel about Meals on Wheels of Chemung County.
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We distributed 225 surveys and 77 were returned (34.2%)
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Only 65% of clients are eating breakfast
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80% of clients are saving a portion of the meal for a later meal.
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49.4% of clients only eat 1 or 2 meals per day.
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89.6% of clients say that their Meals on Wheels meal is their main meal for the day.
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48% of clients say they have trouble chewing – making eating difficult, that is why they use


Meals on Wheels and the customized diets.
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96.1% Say Meals on Wheels has improved their quality of life.
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97% Say Meals on Wheels have helped them be more independent in their homes.
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89.6% Say their weight or illness has been more in control since receiving Meals on Wheels.
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90.1% Have been able to resume physical activity since receiving Meals on Wheels.
Several Comments are listed below:
“I eat very little and the meals have helped me gain weight from 90lbs up to 103lbs.”
“I am grateful for the services you provide for the “housebound” in Chemung County.”
“We appreciate the wonderful job you all do in preparing, packaging and delivery of your meals. You have a wonderful organization.”
“I use the service when I have been ill and don’t wish to ask someone to shop for me. It keeps me independent until I am back in good health.”
“This wonderful program is very helpful. I work evenings so Mom’s hot meal is at lunch & cold at dinner. This program wouldn’t be possible if it wasn’t for all the wonderful people who give their time to serve others.”
“The volunteers are wonderful, nice, thoughtful and caring. Please thank them.”
“Special thank you to one & all and an added thank you to the angels who bring the meals.”
“I feel lonely and Meals on Wheels are company and very nice. They brighten my day and I look forward to seeing them. I love all the people. They always have a smile. Thank you for your wonderful help.”
“I enjoy the visit from the volunteers that bring the meals.”
“Meals on Wheels is a very good program and I am assured of getting at least one good meal a day.”
“I am thankful for all the volunteers that deliver my meals. They are all courteous and deliver with a smile.”
“Your people are very nice and I enjoy talking with them.”
“I like the volunteers to come to my home to deliver meals. They are very kind and concerned about me.”
“I like your meals – wouldn’t eat as good if I was trying to fix my own – due to health reasons.”
“Please share my thanks to all members of the Meals on Wheels program and a special thank you for the people who deliver them. They provide a ray of sunshine that can make the day of all they serve.”
“Sometimes I’m like a little kid watching the clock and waiting for the doorbell to ring to have my dinner. They are that good. I just can’t say enough for how great everyone is. Everyone has a smile. You are a great bunch of people. God bless you all.”
“I can’t see this to read it, but your service and food are excellent & much appreciated.”
“My father recently passed on. Meals on Wheels was a God send when it came to my 95 year old Mom.”
These are a sample of the many favorable comments we receive. If you want to become a volunteer and serve others in our community, please contact us.